Lorraine Sepulveda has been at Outsource for over five years and she truly loves it. She began as a temp, but her ability to lead and improve the process has translated into her current role of Payroll Manager for all Outsource, Crewforce, and Skyhawk employees. She is always open to new ideas, stays positive, motivated and is always willing to help others.
Lorraine says, “Initially, I was referred by a friend for a position was only supposed to last for a month or two. But I’ve always been driven, so I took it as an opportunity to show Outsource why they should hire me fulltime.”
Her hard work and initiative did not go unnoticed. When a role for a Payroll Specialist opened up, the company gave her the opportunity to win the position–and she did. Before long, she was promoted to the role of Field Coordinator. Today, she has a leadership role in the company.
“I take a lot of pride in being part of Outsource and feel fortunate to be a part of such a special organization—one that gave me an opportunity to succeed. I worked very hard, people recognized my drive and my talents, and I’ve been able to advance with the company as it has grown.”
The company has seen significant growth over the past five years and Lorraine has been at the forefront of it. “It’s been exciting working here. The company has opened new offices, new departments, and we continue to evolve and grow. That’s what you get when you have a company that works together as a team and when people are willing to step up and get the job done.”
When asked what she looks for in a new hire, Lorraine says, “Confidence.” She adds, “Customer service is a big part of our job and we want to give our techs clear, precise answers if they come to us with questions. I’ve found that bright, lively people who will contribute to the culture at Outsource tend to make the best hires.”
Lorraine was born and raised in Los Angeles, CA and comes from an enormous Mexican-American family, where being loud is the only way to be heard. When she’s not at work, making sure everyone is paid on time and correctly, she enjoys spending time with her friends and basking in the beautiful California weather. Lorraine and partner Richard are extremely excited about expecting their first child, Lukas Michael Mercado this coming April!
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