Because of her remarkable success in the Chicago market, Smita Abraham is the latest high achieving and exceptionally dedicated member of the Outsource team to be profiled in our Employee Spotlight.
Smita attended Grand Valley State University where she held the position of President of the Alpha Omicron Pi sorority and graduated with a degree in Occupational Safety and Health Management. She joined Outsource in November 2012, working as a Recruiter. By utilizing the communication, leadership, and management skills she developed in college, Smita quickly advanced into her current role as National Account and Branch Operations Manager.
Smita says she accepted the position because “Outsource is a growing company. I knew it was a good opportunity and that I would have a chance to make an impact.” Since joining the Chicago office, she has led the growth of the integration business, helped establish Outsource as a player in the Midwest, and now handles some of the company’s most important national accounts.
When asked about working at Outsource, Smita says, “The people you work with make all the difference. I’m very fortunate to work with amazing people in Chicago and to have such strong support from corporate and upper management. Shawn (Dale) and Steve (Ebenhack) have been excellent mentors and they guide me in the right direction.” She added, “The people at Outsource try to recognize your strengths so that you can best utilize your talents. They put the best people in the right position to succeed.”
According to Smita, the primary keys to success at Outsource are “Hard work, a competitive spirit, and the ability to multitask. Priorities are constantly changing so you have to stay on top of things. You have to be accountable to your clients and be available to them, no matter what, and always remember that you are the face of the company. It’s very rewarding when you work hard to line things up and everything comes together perfectly for a client.”
She adds, “I think the biggest win for me personally, has been creating an amazingly talented team that is both hardworking and resilient. They are capable of making such an impact in this market and I can’t wait to see what they will accomplish. We have a rather difficult market with some unique challenges, but they have been able to stay competitive and provide our clients with the best service possible.”
Outside of the office, Smita enjoys living on Lake Michigan, where she likes to spend time at the beach, kayaking, and playing with her new puppy.
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