IT Associate

Responsibilities:

• Provide technical support, including troubleshooting hardware and software issues.
• Install, configure, and maintain computer systems and networks.
• Monitor and maintain network security, ensuring compliance with company policies.
• Assist in the setup and deployment of new hardware and software for new and existing company employees, including but not limited to ordering new supplies and coordinating replacement set up when necessary.
• Perform regular system updates and backups on current CRM and company website.
• Document IT procedures and processes.
• Collaborate with other IT team members on projects and initiatives.
• Provide training and support for staff on IT-related topics.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Proven experience in a technical support or IT role.
• Strong knowledge of computer hardware, software, and network systems.
• Familiarity with operating systems such as Windows, macOS, and Linux.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.

The Perks

• Competitive hourly pay (paid weekly)
• Paid time off: 15 personal days, 7 holidays, & 2 floating holidays
• Low-cost health insurance: Medical, Dental, Vision, & Life
• Employer funded life and short-term disability insurance
• 401(k) and matching
• Paid parental leave

Our Employees

Our team is the reason we have such a strong brand, are able to offer such exceptional customer service and continue to grow rapidly as an organization.  Check us out at www.outsource.net.