The 2015 BICSI Winter Conference & Exhibition proved to be an even bigger success than last year for Outsource, who not only exhibited at the show, but was also one of the exhibition’s leading Sponsors. The company also hosted a Happy Hour reception on the last night of the event that was well attended.

BICSI is a professional association that supports the structured cabling installation industry, its technicians, and vendors. Exhibits covered the range of voice, data electronic safety and security, as well as A/V technologies. Held this year at the Orlando World Center Marriott Resort & Convention Center from February 22- 26, 2015, it is one of the key shows in the information technology systems and structured cabling industry.

According to Business Develop Manager Matt Lechner, who works out of the Atlanta office, things got started quickly for the Outsource team: “We pulled a tall order from one of the national customers on the second day and we’re diving into it head first.” He added, “After attending more than 20 BICSI events, Outsource continues to see fresh faces and new companies in the different markets.”

With technical pre-conference seminars, countless breakaway sessions to attend, on-site examinations for those looking to get their BICSI credentials, and every attending company’s booth to visit in the exhibition hall, these were a packed five days for BICSI Conference participants. Outsource is the only national provider of staff and technicians for the a number of industries represented at the event, including Building Integration, Security, Electrical, Audio/Visual, Data Center, and Cabling, and we maintain a strong presence at both the West Coast and East Coast shows.

Inside Sales Representative Jeremy Murdy, also from the Atlanta office, has been with Outsource for just under a year. He got a front row seat to the energy and huge scale of BICSI: “I think that this was something that was very useful for new Inside Sales Reps. It’s a great learning tool to just get out there and sell. It takes you out of your comfort zone and puts you in a situation where you need to be personable and sell.”

The company generated 238 official leads this year. About half of them were from the Southeast, although businesses from the Northeast and Central United States showed strong numbers. There were even 19 leads generated from West Coast companies. Craig Wrenn, who serves as a Business Development Manager, came down from the Jacksonville office and it was his second BICSI event as a member of the Outsource team. He said, “It’s a great show. I got to see a lot of my clients and we generated a lot of leads. In terms of total numbers, it was definitely bigger and better than last year.”

The number of attendees increased from 4,200 last year to 5,000 in 2015, as did the number of exhibitors, growing from 180 to 200. The BICSI Conferences are an excellent opportunity for participating Outsource team members to meet, exchange ideas, and interact with thousands of prospective clients one-on-one, and to check in with current clients. Traveling to trade shows is a great opportunity to learn from veteran employees, and we always send a balanced group so that the senior staff can mentor while junior members get hands on experience.

Click here to see video highlights of the 2015 BICSI Winter Conference & Exhibition.

Outsource would like to thank all of those who joined us in Orlando and we look forward to the upcoming 2015 BICSI Fall Conference & Exhibition, this September 20-24 at the Mandalay Bay Hotel & Casino in Las Vegas!

2014 proved to be a banner growth year for Outsource and the company set a Q1 emphasis to hire new personnel and promote recruiters into sales roles. As a result of this tremendous growth, Outsource is proud to announce that this February, the company hosted its largest Foundation Training class ever. Eleven employees, all recent Outsource hires, participated in the weeklong course at corporate headquarters in Los Angeles. The training class was run by Recruitment Operations Manager Danny Brawer and consisted of recruiters from offices in Phoenix, Austin, Los Angeles, Washington, D.C., Cincinnati, Jacksonville, Tampa, and New York City.

The sessions ran began February 11th and consisted of role-playing challenges as well as classroom instruction, with an overall goal of helping trainees understand who Outsource is as an organization and how they fit into the big picture as a recruiter. They’re taught how to identify people to recruit, how to get an interview, as well as how to go out into the field and recruit new hires for the company. When asked about the class, Brawer said, “The trainees gelled well together and there was great energy. They all have bright futures ahead of them at Outsource.”

Outsource training session aren’t all about work, of course. We like to play hard, too. During the evenings, trainees would get together and explore the Los Angeles nightlife. On Thursday night, the company treated everyone for dinner at Rock’n Fish Restaurant in Manhattan Beach; there were daily lunches, as well as a Tuesday happy hour at one of the company’s favorite after-work spots.

Congratulations to all of our new Recruiters and welcome to Outsource!

February got off to a fast start at Outsource, which hosted one of its largest sales training sessions to date. Six employees, all recently promoted into Account Manager and Outside Sales positions, participated in the weeklong course of orientation and training at corporate headquarters in Los Angeles. “A big part of Outsource’s success can be attributed to the fact that our team members consistently provide an exceptional level of service to our clients, and that starts right here at the Sales training,” Vice President of Sales Sam Jarvis said. “We focus on making sure every person on our new Sales team walks out of here with a deep understanding of our clients’ business needs and how Outsource is uniquely able to address them.”

The sessions provide participants the additional training they need and provides role-playing challenges so they are equipped to handle anything the trainees might encounter once they return to their branch offices. Regional Director of Operations Jenny Zhao, who also helped lead the course, said, “It was a very positive class and one of the larger sales training sessions we’ve had.”

The courses are a great opportunity to learn and practice the company’s methods, gain the skills needed for success, and to receive mentoring from our senior employees. But the week wasn’t just about work. Monday night, everyone got together for happy hour, followed by a group dinner on Wednesday. It was great to see so many members of the Outsource family taking a break to socialize and have a good time together.

Congratulations to all and best of luck in your continued success and growth with Outsource!

At Outsource, we consider each of our employees to be members of a competitive team and we want to reward out top performers. In addition to the generous perks program we offer at Outsource, we also host an annual rewards trip to Cancun, Mexico for employees who have achieved outstanding results for the company. The entire sales team looks forward to the trip, which everyone agrees is the highpoint of the year.

“I have been on the Cancun trip for the past two years and hope to go again this year. To me, this trip serves as a great motivator and it gives everyone something exciting to strive for. It also allows all of the offices around the country a chance to bond and get to know each other in a more relaxed environment.”   – Tracey Burchfield, Senior Recruiter

“The trip helps build a sense of team. Surrounding yourself with the top performers of the entire company enables you to learn about other people, their techniques, best practices, and the chance to share stories that may even help you in your home market. Although it is definitely a “carefree” rewards trip, this is an Outsource event, which means that everyone attending genuinely loves talking about work and what we do each day. No, seriously, we do.”  – Jessica Ruiz, Territory Manager

If you are an employee at Outsource, you were hired in part for your competitive spirit and your desire to succeed. The Cancun trip serves as an excellent opportunity to meet Outsource team members from all over the country, which strengthens the connection between our different offices.

“The trip is such a great time to develop relationships with co-workers. Not only does it allow you to interact on a more personal level with the people you physically work with each day, but it also allows you to mix with team members from across the country who clearly share the same drive and values.”   – Holly Andrews, Account Manager

At the same time, we do our best to foster a sense of family in this competitive, business environment. You’ll quickly see how accessible people are at Outsource, how excited everyone is to discuss the direction of the company, and how to succeed on another level.

“The trip definitely helps us out professionally. There are no barriers in building relations or restrictions as far as with whom you are able to talk. Whether it’s a Recruiter, Account Manager, or a member of the Executive Team, you are encouraged to interact with everybody and to review how business has been and where it is going.”   – Cameron Crivello, Regional Fulfillment Manager

“It definitely builds a sense of team and allows us to get to know our co-workers in a relaxed setting. The people who go on the trip are the ones that are fully dedicated to the company. It’s great getting to know other leaders that we frequently hear about and see doing well on the sales report.”   – Jorden Noack, Account Manager

We recognize not only how hard the people of Outsource work, but also the contributions made by their significant others. Husbands, wives, family, boyfriends, and girlfriends play a big part in supporting our employees’ efforts, which is why Outsource encourages our attendees to bring a guest to accompany them on the trip.

“The best part of the trip is being in a relaxed capacity with the people that work so hard to drive this organization. Everyone is relaxed and you get to mingle not only with Outsource employees, but their significant others, whose support serves as a driving force behind the success of this company. I know my husband sincerely appreciates being able to take part in such a fantastic reward. Every year when we make it home, he can’t stop talking about how awesome it was to meet the people that keep me so happy at work.”   – Holly Andrews, Account Manager

We cover all expenses, including travel, VIP treatment, and hotel luxuries like a spa and wellness center, tennis courts, beach butlers, fine dining options, and fantastic pools. The trip also includes unlimited alcoholic and non-alcoholic beverages and snacks at the property’s lounges and swim-up bars. Those who have travelled with us to Cancun find that it’s a great way to relax, recharge, and celebrate personal accomplishments.

“We all work very hard, competing with other individuals in the company to put up strong numbers. We do it for personal growth and for the opportunity to sit poolside, enjoying endless food and drinks. The trip is relaxed, comfortable, fun, and it gets you excited about doing even better the following year. It’s a treat to be surrounded by so many others Outsource team members from all over the country who share the same passion and drive as you. It just a great feeling to know that you belong with this company for the long run.” – Jessica Ruiz, Territory Manager

The Cancun trip is more that just a chance to relax and celebrate a successful year. It’s an excellent opportunity to network and strengthen the connections between our 19 offices. When our people get to know each other on a personal level, share what they’ve learned throughout the year, and hear about the success others are having, they feel more connected to the company. We believe that when employees feel connected to their company, the company transforms into the best possible company it can be. This is what we strive for every day at Outsource: to be the best.

In August 2014, Outsource initiated the Fitbit Corporate Wellness Program as a way to power and inspire team members to lead a healthier, more active lifestyle and to create a culture of well-being, improve participant health status, and increase team productivity. Participants are able set their own goals and monitor their progress on Fitbit’s digital dashboard where you can record workouts and analyze your trends with easy-to-read charts and graphs. With Fitbit, you can estimate calories and log food with a barcode scanner, which makes it easy to keep track of how much you’re eating. (Yes, we’re looking at you, Holidays.)

Controller Ellen Sue Chang became the first Outsource team member to reach the 1,000,000-step milestone. She set a personal goal of 10,000 steps/day and was able to accomplish her million-step feat in only three months. When asked how she was able to do it, she said, “I made it a point to do more outdoor activities. Living in Pasadena made it easier because it has a very walkable downtown area. It also helps that I have two very large dogs, who keep me active!”

One of her favorite aspects of the Fitbit Corporate Wellness Program is the ability to invite friends and family to share stats, send cheers (and taunts!), and track the competition on the leaderboard. She and other Outsource team members would compete in side challenges they called “Workweek Hustles.” Ellen Sue says, “It’s fun to bring people together, compete with one another, tease each other about who’s winning, and establish bragging rights for the week.”

Participating employees buy the Fitbit and Outsource immediately reimburses them for 50% of the cost. Once they hit the one million-step milestone, Outsource will reimburse them the remaining 50% of the Fitbit.

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Outsource held two employee training classes the last week of October. There was one group of new hires that were going through the week long Foundation Training, and one group of veteran employees that have recently been promoted into account management roles.

Outsource holds Foundation Training courses routinely, and new employees from across the country are flown to Los Angeles for a week of orientation and training in our corporate headquarters. It’s a great opportunity to learn and practice our methods, gain the skills needed for success, and to get some mentoring from the senior employees.

And speaking of senior employees, there was also a group of them in town at the same time, getting briefed on the account manager role that they’ve recently moved into. The week long session gives everyone the additional expertise they need, and provides role-playing challenges so they’re each well equipped to handle anything they encounter back at their branch offices.

Congratulations to all and here’s to your continued success and growth with Outsource!

Welcome aboard to our October Foundation class. From left to right: Sam Jarvis (VP of Operations ), Natasha Bothwell, Bobby Blair, Danny Brawer (Recruitment Operations Manager), Jasmine Christopher, Chris Beard, Kelani Dungca, and Blaine Monteau (Business Development Manager)​.

Congratulations to our new Account Managers. From left to right: Rocky Montoney, Holly Andrews, Shawn Dale (VP of Sales), Matt Forness, Nick Lovell, Trace Baker, Brian Thomas, Robert Lozada and Sam Jarvis (VP of Operations).